Privacy Policy for Our Travelers
Your privacy matters to us and is safeguarded with strict care.
What Data We Collect
We gather information you provide directly, such as your contact details and trip preferences, as well as details from your interactions with our services to improve your experience.
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→Full name and contact information gathered securely
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→Route interactions and travel preferences
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→Device and browser technical data logged automatically
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→Feedback, reviews, or messages submitted to us
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→Usage data for improvement and support
We only collect data necessary for service improvement, safety, and compliance with Malaysian law.
How We Use Your Data
Information helps us personalize guides, communicate relevant updates, and support route enhancements based on traveler feedback while safeguarding your privacy at all times.
We will not share your data with outside parties except when legally required or for trusted third-party services supporting our website’s secure operation.
Your Data Rights and Options
You may access, update, or request deletion of your information. Contact us at any time for clarification or to exercise your data rights under Malaysian law.
Access Rights
You may request to view details we have about you.
Correction Rights
Request corrections for inaccuracies anytime.
Erasure Rights
Request data removal whenever necessary.
Portability Rights
Request a copy of your data for your own use.
Limited Data Sharing
Your personal data may only be shared for essential service operations or as required by law in Malaysia.
We ensure all service partners comply with robust data protection standards and maintain confidentiality at all times.
How We Protect Information
We use encrypted transmission and secure storage to safeguard your personal information from unauthorized access.
Access to data is tightly controlled and monitored by our trusted team and hosting providers.
Contact for Privacy Matters
Address: Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +60 6-422 6059
Email: content@drivonexylar.sbs